Managing your addresses

Your company's legally registered business address is critical information that you will need to keep on file and up to date. You will also need to provide your mailing address if it is different from your business address.
Important

Only users with full permissions (Super Admins) can update addresses. Learn more about user roles.

Your company's legally registered business address is critical information that you will need to keep on file and up to date. We use your business address to help determine whether you will be charged tax or VAT on your advertising costs.

If you have a monthly invoice account, please note:

  • You must contact your Account Manager or contact support to change your business address.

Update your business address

If you have a monthly invoice account, please contact your Account Manager or contact support to update your business address. For an agency, use the client's legally registered business address as the business address. You can update your business address as follows if you have a postpay threshold account or a prepay account.

  1. If you have multiple accounts, choose one from the account selector in the top menu.
  2. From the top menu, select Tools > Accounts.
  3. Select Accounts summary > Management.
  4. Select the three vertical dots to the right of the account name whose address you want to update > Account settings.
  5. Under Account information, select pencil iconEdit account settings.
  6. Enter your Business location and your Business address.
  7. Select Save.

Update your mailing address

You can update your mailing address only if you have a business is based in China, Colombia, Korea, Panama, Peru, Russia, Taiwan, and Venezuela. This option is not available if you have a postpay threshold account or a prepay account.

If you don't provide a mailing address, we will use your business address to mail your invoices. Be sure to update the mailing address on file if you receive correspondence at a post-office box or if you process invoices at a different location, such as an off-site accounts payable office.

  1. From the top menu, select Tools > Billing & Payments.
  2. If you have multiple accounts, choose one from the account selector in the top menu.
  3. Select Billing settings from the main menu.
  4. Under Monthly invoice settings in the Invoice delivery section, uncheck the Use same as billing address checkbox.
  5. Fill in your Invoice mailing address.
  6. Select Save.

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