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Was it something we did — or didn't do? Breaking up is hard. So, phone us and contact support to talk about your concerns and your options. We can coach you through performance issues. You can get tips and best practices on getting your ads in front of the right customers. Or, if you wish, we can help you deactivate your account.
Before you deactivate your Microsoft Advertising account, consider these solutions as well.
|I don't know where to start.||Free coaching to help you get started|
|I am seeing a low return on my investment.||
How do I improve my ad campaign performance?
Get my ad to the top of the search results page
|My ads aren't getting to the right people.||
How can I get my ads in front of my customers?
How to target my customers by adjusting my bids
|My ads get too many editorial disapprovals.||
The editorial review
How do I challenge a disapproval?
Deactivating an account makes it "inactive." Although inactive accounts can be reactivated by Support, you should only deactivate an account if you have no plans to use it in the future. If you anticipate using your Microsoft Advertising account again, you should simply pause your campaigns, which will stop your ads from running and charges from accumulating.
We're redesigning Microsoft Advertising, so the steps to complete a task may be different based on the version you're using. Learn more about the redesign and which version you're using.
Keep in mind that: