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Update your credit card expiration date

If your card expires, the card issuer (bank or other financial institution) might decline payment for your account charges.
Note

We're redesigning Microsoft Advertising, so the steps to complete a task may be different based on the version you're using. Learn more about the redesign and which version you're using.

If your card expires, the card issuer (bank or other financial institution) might decline payment for your account charges. If payment is declined, your ads for the account will no longer be eligible to run unless you have a backup payment method.

To help you find it, an expired card is marked with a red label that reads "Expired" within the Payment Methods page. Payment method with a label marked "Expired".

There, you can update the expiration date for the card if you want to continue to use that card, or you can use a different payment method.

Important

Your account might continue to accrue charges even though your card has expired. You can stop additional charges to your account by pausing your campaign on the Campaigns page. After you update your card or switch to a different payment method, you will need to enable the campaign so that your ads are eligible to display again. To learn how, see Pause or enable a campaign below.

Update the expiration date for your card expando image
  1. Choose the option that's available to you from the global menu: Click the gear icon gear icon, and then click Billing & Payments. Or, click Tools, and then click Billing & Payments.
  2. Click Payment Methods from the main menu.
  3. Next to the card you want to update, click Edit.
  4. Find Expiration date to change the month and the year.
  5. Click Save.
Note

If you do not have administrative access (Super Admin user role), you cannot edit payment methods. For more information, see How do I give someone access to my Microsoft Advertising account?

Use a different payment method expando image
  1. Click Tools from the global menu, and then click Billing & Payments.
  2. If you have multiple accounts, choose one from the account selector in the global menu at the top of the page.
  3. Click the Payment Methods from the main menu.
  4. Next to the payment method you want to use, click Set as primary.
    or
    If you need to add a new payment method, click Add card, add the payment method information, and then click Set as primary. For more information, see Paying by credit and debit card
  1. Click the gear icon gear icon, and then click Billing & Payments.
  2. If you have multiple accounts, choose one from the account selector in the global menu at the top of the page.
  3. Click Payment Methods from the main menu.
  4. Next to the payment method you want to use, click Set as primary.
    or
    If you need to add a new payment method, click Add card, add the payment method information, and then click Set as primary. For more information, see Paying by credit and debit card
Pause or enable a campaign expando image
  1. Click the Campaigns page.
  2. Select the check box next to the campaign.
  3. Click Edit and then Pause or Enable.

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