Update your credit card expiration date

If your card expires, the card issuer (bank or other financial institution) might decline payment for your account charges.

If your card expires, the card issuer (bank or other financial institution) might decline payment for your account charges. If payment is declined, your ads for the account will no longer be eligible to run unless you have a backup payment method.

To help you find it, an expired card is marked with a red label that reads "Expired" within the Payment Methods page. Payment method with a label marked "Expired".

There, you can update the expiration date for the card if you want to continue to use that card, or you can use a different payment method.

Important

Your account might continue to accrue charges even though your card has expired. You can stop additional charges to your account by pausing your campaign on the Campaigns page. After you update your card or switch to a different payment method, you will need to enable the campaign so that your ads are eligible to display again. To learn how, see Pause or enable a campaign below.

Update the expiration date for your card expando image
  1. Select Tools > Billing & Payments > Insertion orders

    If you're using the new Microsoft Advertising navigation, from the navigation menu on the left, hover over Billing and select Insertion orders.

  2. Select Payment Methods from the main menu.
  3. Next to the card you want to update, select Edit.
  4. Find Expiration date to change the month and the year.
  5. Select Save.
Note

If you do not have administrative access (Super Admin user role), you cannot edit payment methods. For more information, see How do I give someone access to my Microsoft Advertising account?

Use a different payment method expando image
  1. From the top menu, select Tools > Billing & Payments.

    If you're using the new Microsoft Advertising navigation, from the navigation menu on the left, hover over Billing and select Payments.

  2. If you have multiple accounts, choose one from the account selector in the top menu.
  3. Select the Payment Methods from the main menu.
  4. Next to the payment method you want to use, select Set as primary.
    or
    If you need to add a new payment method, select Add card, add the payment method information, and then select Set as primary. For more information, see Paying by credit and debit card
Pause or enable a campaign expando image
  1. Select the Campaigns page.
  2. Select the check box next to the campaign.
  3. Select Edit and then Pause or Enable.

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