Add funds to a prepay account
Add funds to a prepay account
You need to put money into your prepay account before your ads will appear on Microsoft Advertising.If you have a prepay account, you need to add funds to your account before your ads can display on Microsoft Advertising. You can manually add money to your account at any time, or you can set up automatic payments (auto-recharge) to make sure there is no gap in your online advertising. If you don't set up auto-recharge and your account balance hits zero, we'll pause your campaigns and your ads will not display until you add more funds.
The maximum amount of money you can add to your account depends on the country of your billing address and the payment method you are using to fund your account. You'll see the maximum amount allowed when you add your payment.
Funding a prepay account can be immediate or can take up to 3 weeks, depending on your payment method. (For the complete list of payment methods available to you, see Choosing a payment method for Microsoft Advertising.)
| Payment method | Processing time |
|---|---|
| Credit/debit card | Typically instant, but can take up to 24 hours if there are system delays with card processing |
| PayPal | Typically instant |
| Bank transfer | Up to 5 days |
| SEPA Direct Debit | Up to 5 business days for a first payment, and up to 2 business days for subsequent payments |
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From the top menu, select Tools > Billing & Payments.
If you're using the new Microsoft Advertising navigation, from the navigation menu on the left, hover over Billing and select Payments.
- If you have multiple accounts, choose one from the account selector in the top menu.
- From Billing Summary in the Current balance tile, select Add funds.
- On the Add funds form, follow the instructions. Instructions vary based on your payment method.
- Select Pay now.
If you sign up for auto-recharge, each time your account balance reaches 20 percent of the recharge amount, we will automatically charge your primary payment method and add funds to your account.
To set up auto-recharge, you need to make sure that you are using a card, PayPal, or SEPA direct debit as your primary payment method.
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From the top menu, select Tools > Billing & Payments.
If you're using the new Microsoft Advertising navigation, from the navigation menu on the left, hover over Billing and select Payments.
- If you have multiple accounts, choose one from the account selector in the top menu.
- From Billing summary, in the Current balance tile, select Set up auto-recharge.
- Slide the switch to the right next to Auto-recharge settings, select or enter a custom amount, and select Save.
If you need to add a new credit card to your account, be sure to read Paying by credit and debit card. And if you want to review whether a prepay account or a postpay threshold account works best for your needs, see What are my billing options? Pay now or pay later.
Note
If you are required to pay taxes on your advertising charges. We'll deduct any taxes due from the amount of your payment. You can estimate the amount of taxes due and the amount that will go toward your account balance when you add funds.