Microsoft Advertising system requirements

A list of compatible operating systems and web browsers for Microsoft Advertising, plus troubleshooting advice.

Microsoft Advertising is a web-based program, and you can run it on any computer using the latest versions of Windows and Mac OS X. To get the best performance possible from Microsoft Advertising, we recommend that you download the latest version of one of the browsers listed below.

Operating systems and compatible web browsers

Operating system Supported browsers
Windows 7 or newer
Mac OS X 10.9 or newer

Browser and system settings

We recommend the following settings so that your browser, computer, and Microsoft Advertising work in sync.
Allow pop-upsexpando image

Microsoft Advertising needs pop-ups to be active on your computer. Just turn off your browser's pop-up blocker for the Microsoft Advertising website and allow pop-ups to run. Check your web browser Help for info on how to do that.

Adjust display settingsexpando image

For best results, set your screen resolution to 1280 x 960 or higher; 96 dots per inch (DPI). For more information on how to set your display, check the Help for your operating system.

Disable ad-blocking extensionsexpando image

Ad-blocking extensions keep the Ad Preview and Diagonistics Tool from correctly previewing your ads and might cause problems when creating or editing ads. For more information, see How do I disable ad-blocking extensions?

Enable JavaScriptexpando image

You need to activate JavaScript on your browser. Check your web browser Help for info on how to do that.

Where can I download Microsoft Advertising for iOS and Microsoft Advertising for Android?

Download the Microsoft Advertising App by clicking the links below or by searching "Microsoft Advertising" in your smartphone's app store. Learn more about the Microsoft Advertising App for iOS and Android.

Microsoft Advertising for iOS Microsoft Advertising for Android


If you encounter issues signing in or using Microsoft Advertising, try these troubleshooting steps. Consult your browser's Help for step-by-step instructions.

  • Clear your browser cache, cookies, and history. Close your browser, and then reopen it to start a new session.
  • Use Microsoft Advertising in private mode (also known as Incognito or InPrivate mode, depending on your browser).
  • Add as a trusted site, if that feature is supported by your browser.

If you still can't use Microsoft Advertising after you've updated your browser settings, please contact support for further assistance.

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