Add a backup payment method

Keep your ads running, even when you run into problems with your primary payment method, by setting a backup payment method. Get step-by-step instructions on adding a backup.

If you want to avoid gaps in your advertising campaign caused by unforeseen problems with your primary payment method (for example, your credit card expires or is lost or stolen), you should add a backup payment method. Backup payment methods are only used with postpay threshold account. Read more about primary and backup payment methods.

  1. From the top menu, select Tools > Billing & Payments > Payment methods.

    If you're using the new Microsoft Advertising navigation, from the navigation menu on the left, hover over Billing and select Payment methods.

  2. If you have multiple accounts, choose one from the account selector in the top menu.
  3. If you need to add a payment method to use as a backup, select Add card and follow the instructions.
  4. Next to the payment method that you want to use as a backup, select Set as backup.
  • Only users with full permissions (Super Admins) can add, edit, or delete a payment method. Learn more about user roles.
  • If your account country requires a tax ID (for example, Australia), then your primary and backup payment methods need to be from the same country. If you try to set a backup payment method from a different country, you will be given the option to go the Accounts tab and enter primary and secondary payment methods as well as a tax ID.

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