Frequently Asked Questions for Microsoft Advertising Editor

Find answers to common questions like how to contact support and what are the system requirements in Microsoft Advertising Editor .

How do I contact support? expando image

Visit the support site.

What's new in Microsoft Advertising Editor? expando image

See What's new in Microsoft Advertising Editor? for the latest upgrades to Microsoft Advertising Editor.

What are the system requirements for Microsoft Advertising Editor? expando image

See System requirements.

How do I reset my password? expando image

Follow the instructions in I forgot my user name or password.

How do I find something in my campaigns? expando image

See Search your campaigns.

What should I do if I get an error installing the Microsoft Advertising Editor Excel Add-in? expando image

If you see an error stating that "Microsoft Office support for the .NET Framework 4.0 is not installed," your installation of Microsoft Office may be corrupt. Follow these steps to repair it:

Open the Control Panel.
Under Programs, select Uninstall a program.
Right-click on the Microsoft Office listing and select Change.
Choose a Repair option and follow the steps in the wizard.
When the repair is finished, install the add-in.