Support wait times may be longer than usual. We're sorry for any inconvenience. Thank you for your patience.
You can now access other people's manager accounts and the ad accounts they own through your own user name. By adding multi-user access to your existing user name, you effectively extend your reach by being able to access other people's accounts. The nice part: You don't need to remember another set of user names and passwords, and you don't need to log in and out of Microsoft Advertising to view different accounts owned by other people.
If you currently manage multiple user names to access Microsoft Advertising accounts, you'll need to contact your Account Manager or contact support to consolidate access.
Otherwise, you can gain multi-user access by accepting user invitations from others or by using your current user name to create new and separate Microsoft Advertising accounts. You may find that setup useful if you're an agency that wants to keep separate accounts per client, but you also want to give individual clients their own user names to access Microsoft Advertising for visibility and transparency.
Along with access, you'll be assigned one of four user roles that gives permissions to perform specific account tasks. You can be a Super Admin, a Standard User, an Advertiser Campaign Manager, or a Viewer for each manager account you have access to. (See About user roles for more details.)
For example, your user name grants you access to Manager Account A and Manager Account B. However, your Viewer user role limits you from making any changes on the accounts that Belong to Manager Account A. But as a Super Admin for Manager Account B, you have full control over that manager account and its ad accounts.
You can view the accounts you have access to along with the related user roles in the Manage access page, which is accessible in the menu next to the gear icon .
Although you can access manager accounts with a single user name, you will need to switch from manager account to manager account to view the accounts that belong to each manager account. Manager accounts and their related ad accounts remain distinct.
If you have access to several manager accounts and their ad accounts, you'll have the ability to choose a manager account to view when you sign in to Microsoft Advertising. However, you may want to set a specific manager account as the default so that you can see that manager account and their ad accounts right away when you sign in.
You can specify the types of alerts that you get on behalf of another manager account. Take note that you can only edit notification settings one manager account at a time.