How do I disable ad-blocking extensions?

Learn how to disable ad-blocking extensions to ensure Microsoft Advertising tools work correctly.

Ad-blocking extensions keep the Ad Preview and Diagnostics Tool from correctly previewing your ads, and may cause problems with other Microsoft Advertising tools as well.

To turn off ad-blocking extensions:

Microsoft Internet Explorer expando image
  1. Select the gear icon to open Tools and select the Manage Add-ons option.
  2. Select Toolbars and Extensions, located in the left navigation pane.
  3. Right-click on your ad-blocking extension, then select Disable.
  4. Refresh Microsoft Advertising.
Google Chrome expando image
  1. Select the menu icon at the top-right corner of the browser, then select More tools > Extensions.
  2. Uncheck the box next to Enabled corresponding to your ad-blocking extension.
  3. Refresh Microsoft Advertising.
Mozilla Firefox expando image
  1. Select the menu icon at the top-right corner of your browser and then choose Add-ons.
  2. Select the Disable button corresponding to your ad-blocking extension.
  3. Refresh Microsoft Advertising.
Safari expando image
  1. Select Safari in the menu bar and choose Preferences.
  2. Select the Extensions button in the Preferences window.
  3. In the list of extensions, navigate to your ad-blocking extension and toggle the On button to Off.
  4. Refresh Microsoft Advertising.

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