Deleting a payment method

Deleting a payment method

You can delete a payment method at any time as long as it is not set as the primary payment method for an active account.

You can delete a credit card, debit card, or other payment method, unless it is set as the primary payment method for an account. If it is, then you'll need to set a new one before you can delete the payment method. For more info, see How to change payment methods.

Note

We're redesigning Microsoft Advertising, so the steps to complete a task may be different based on the version you're using. Learn more about the redesign and which version you're using.

  1. Click the gear icon gear icon, and then click Billing & Payments.
  2. If you have multiple accounts, choose one from the account selector in the global menu at the top of the page.
  3. Click Payment Methods from the page menu on the left.
  4. In the list of payment methods, locate the payment method you want to delete and click Delete.
  5. When the confirmation message appears, click OK.
  1. Click the gear icon gear icon, and then click Accounts & Billing.
  2. If you have multiple accounts, select an account from the drop-down list at the top of the page.
  3. Click the Payment Methods tab.
  4. In the list of payment methods, locate the payment method you want to delete and click Delete.
  5. When the confirmation message appears, click OK.
Notes
  • Only users with full permissions (Super Admins) can add, edit, or delete a payment method. Learn more about user roles.
  • The United States Internal Revenue Service (IRS) requires Microsoft Advertising to maintain financial records for tax reporting purposes. You can delete credit or debit card information so that it is no longer displayed in Microsoft Advertising. However, doing so does not remove the credit or debit card information from the Microsoft Advertising database.

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