I forgot my user name or password

Forgot your user name or password? It happens. Here are the steps to get you up and running again in Microsoft Advertising Editor.

The user name or email address that you use to sign in to Microsoft Advertising Editor is the same one that you use to sign in to Microsoft Advertising. If you want to request your user name or email address that you use to sign in to Microsoft Advertising Editor or if you want to reset your password, please follow these instructions for Microsoft Advertising.

Important

You must have an Internet connection to change your user name or password.